Return of Product by the Service Provider:

1 Upon receipt of the Product from the User (Seller in this case), the Service Provider shall satisfy itself with regard to the quality, ownership, claims if any, genuineness of the product, etc including the price quoted for the product by the User. Upon satisfaction, which is the absolute discretion of the service provider, the service provider may further process the product on the Service Platform for online transaction. In the event of dissatisfaction of the service provider with regard to the product, on the parameters mentioned above, the Service Provider shall return the product to the User, the seller in this case within 7-10 days after deduction of the Standard Charges. In any event it shall be the obligation of the User (the seller in this case) to provide and to make available to the service provider, on demand or otherwise, all documentation related to the product for example, invoice, warranty card if any, No Claim Certificate/NOC from any financial institution – if the product has been originally purchased on product finance basis, and a self-declaration with regard to the genuineness and title of the product.

2 Return of Product by the User (Buyer in this case): Upon receipt of the Product by the User (Buyer in this case), the buyer shall satisfy itself with regard to the quality and genuineness of the product i.e., packaging, seals and holograms affixed on the package and the product. The Buyer may return the product to the Service provider in the event the package seal’s and holograms are tampered with or if the product was different from the product displayed on the website at the time of booking/purchase. The User in that case within 1 day (24 hrs) may return the product along with the packaging, adhesive seals and holograms in an acceptable condition by the Service Provider along with the title documents including invoice, warranty card, if any, No Claim Certificate/NOC from any financial institution, failing which the Service Provider shall not be obliged to take the return of the product. Refund as applicable shall be made over to the buyer into the same source of account after deduction of Booking Charges.

3 Products once delivered are non-returnable, except in case the same are damaged, defective, expired or incorrectly delivered and USER(s) are requested to read the return policy of each product listed at the Service Platform before raising any request for return or refund. The parties for acceptance of the product at any point will have to make sure that the security tag is intact and not tampered with.

4 All refunds for returns and cancellations will be processed within days from the date of return of the product subject to satisfactory checks and the refunds shall be processed in the same manner as they are received, unless refunds have been provided to User(s) in the form of credits, refund amount will reflect in User(s) account based on respective banks policies. Refunds for products purchased on cash on delivery basis shall be refunded/credited into the designated bank account and/or e-wallet of the app, as the case may be, of the Buyer. All refunds shall be made in Indian Rupees only.

Pricing and Payment Procedure

1. Pricing: The Service Provider aims to ensure that prices of all products offered for sale, be it the Offer Price and/or the Final Sale Price post bidding and rebids as mentioned herein before, are true and correct. In each such case, notwithstanding anything to the contrary, the Service Provider reserves the right to cancel the order without any further liability and always subject to imposition of penalty as mentioned in Terms and Conditions herein before. Price for each product is inclusive of handling charges, however, the shipping charges shall be applicable in addition to the product price depending upon the place of delivery and frequency of delivery opted for.

Payment Options: The Users (the buyer in this case) shall have the option to make payment for the products intended to be purchased by them through this Service Platform under the following modes:

2 (a). Payment through Online Mode:
The User (buyer in this case) can avail making full payment for the product intended to be purchased from the through the Service Platform by opting for online payment either through Net Banking, Debit Card, Credit Card, Payment Wallets, UPI as per the convenience of the User(buyer in this case);

2 (b). Payment through Offline Mode:
The User (buyer in this case) can avail the product intended to be purchased from the User through the Service Platform by making a minimum 10% online payment as Booking Amount* either through Net Banking, Debit Card, Credit Card, Payment Wallets, UPI as per the convenience of the User (buyer in this case) and rest 90% Cash on Delivery. Extra charges for handling cash on delivery may pertain and would be notified on checkout.

*Note: Booking Fees will include the Shipping and Handling charges, Cash Handling Charges and GST charges.

3. The Service Provider in no event solicit or cause solicitation of any confidential information such as OTP/CVV/PIN NUMBER/Card number either through call or mail or any other means. Users are advised not to disclose these details to fraudsters and imposters claiming to be calling on BFS behalf. User(s) may report such suspicious activities to support@bidforsale.com.